Challenges Affecting the Quality Service of the Tour Guide in Egypt

Authors

  • Heba Magdy Alexandria University http://orcid.org/0000-0001-6992-6731

DOI:

https://doi.org/10.6092/issn.2036-5195/6013

Keywords:

Tour Guide, Challenges, Quality Service, Foreign Labor, Low Remuneration

Abstract

The research spots the light on the challenges that face the Egyptian tour guide and could affect on his service quality. Several studies were previously done on these challenges in other countries; however, this study is considered the first to be done in Egypt. The researcher depended on interviews with members of the Egyptian tour-guiding Syndicate, travel agencies, and numbers of Tour-guides. Through these interviews certain challenges are detected: the poor payment, the role conflict between the tour leader and the tour-guide, the foreign labour, feeling not appreciated from the government, renewing the licence, creation of other tour-guiding jobs. 

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Published

2016-07-19

How to Cite

Magdy, H. (2016). Challenges Affecting the Quality Service of the Tour Guide in Egypt. Almatourism - Journal of Tourism, Culture and Territorial Development, 7(13), 107–116. https://doi.org/10.6092/issn.2036-5195/6013

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Section

Articles and reports