The Impact of Information and Communication Technology on the Tourism Sector

Georgia Nikoli; Αthina Lazakidou

doi:10.6092/issn.2036-5195/8553

Authors

Georgia Nikoli University of Peloponnese

Georgia Nikoli is a Phd student of the Digital Health Applications and Health Economics Analytics Laboratory - DigiTHEA Lab (http://digithea.uop.gr) at the Department of Economics at the University of Peloponnese in Greece. She did her undergraduate studies at the Business Administration with Specialization in Human resources management at Piraeus University of Applied Sciences (Greece) and received her postgraduate degree in Tourism Management at the Hellenic Open University of Greece.
Αthina Lazakidou University of Peloponnese

Athina Lazakidou currently works at the Department of Economics at the University of Peloponnese in Greece as an Associate Professor and Director of the DigiTHEA Lab (http://digithea.uop.gr). She did her undergraduate studies at the Athens University of Economics and Business (Greece) and received her BSc in Computer Science in 1996. In 2000, she received her Ph.D. in Medical Informatics from the Department of Medical Informatics at the Free University of Berlin in Germany.

DOI:

https://doi.org/10.6092/issn.2036-5195/8553

Keywords:

Information Communication Technology, Decision-making, Geographic Information System (GIS), Tourism Industry, Promotion of Tourism

Abstract

Information and Communication Technology (ICT) has changed the global businesses environment by a wide range of tools, methodologies and functions, facilitating the strategic management and supporting firms to achieve a long term competitive advantage. The aim of this paper is to provide an overview of the new applications of Information Communication Technology in tourism industry, the contribution of ICT to the promotion of the tourist product, as well as the potential to the tourism management and the process of decision-making. One important tool, which helps in making decisions in the field of tourism economy, is the Geographic Information System (GIS), which provides a comprehensible representation of the statistical figures of the tourism economy by facilitating decision-making on tourism policy. In this paper is presented some tourist financial figures and their visualization through graphs by Geographic Information System.

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The Impact of Information and Communication Technology on the Tourism Sector

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