The importance of English language skills in the tourism sector: A comparative study of students/employees perceptions in Croatia
Full Text:PDF (English)
Algren, B (2005). Ongoing needs Analysis as a factor to Successful Language Learning. Journal of Language and Learning,1‐1, 1‐10.
Alm, C (2003). English in the egyption commercial context. World Englishes, 22: 2,
Ateljević‐Jureta, I. (2009), ‘Sustainable development, innovative tourism and creative knowledge economy, Our (Croatian) future? Zagreb, 3 April 2009 – CROTOUR´09 ‐ UNWTO Sub‐regional Seminar ‐ BUILDING COMPETITIVENESS: The Present Crisis and Beyond.
Celce‐Murcia, M., and Larsen‐Freeman, D. (1999). The grammar book: an ESL/EFL teacher’s course. (2nd ed.). USA: Heinle and Heinle.
Dudley‐Evans, T. and Jo St John, M. (1998). Developments in English for Specific Purposes. Cambridge: Cambridge University Press.
Edwards, N (2000). Language for business: effective needs assessment, syllabus design and materials preparation in a practical ESP case study. English for Specific Purposes.
Ghisi, J (2007). Experience economy and creative industries: develop and sell products of experience based on creative labour in Ateljević‐Jureta, I. (2009), Sustainable development, innovative tourism and creative knowledge economy, Our (Croatian) future? Zagreb, 3 April 2009 – CROTOUR´09 ‐ UNWTO Sub‐regional Seminar ‐ BUILDING COMPETITIVENESS: The
Present Crisis and Beyond.
Hutchinson, T. and Waters, A. (1987). English for Specific Purposes. Cambridge: Cambridge
Kay, T.R and Russette, B (2000). Progression analysis (PA): investigating writing strategies at the workplace. Journal of Pragmatics, 35, 907‐921.
Kivela J. (1997) Obrazovanje i obuka hotelskih i turističkih managera u Hrvatskoj : (I. dio) = Education and training of hotel and tourism managers in Croatia : (part 1). // Turizam : [međunarodni znanstveno‐stručni časopis] / [glavni urednik, editor‐in‐chief Mirko Klarić]. ‐ 45 (1997), 5/6 ; str. 107‐124.
Li So‐mui, F and Mead, K (2000). An Analysis of English in the Workplace: The Communication Needs of Textile and Clothing Merchandisers. English for Specific Purposes, 19, 351‐368.
Louhiala‐Salminen, L. (1996). The business communication classroom vs reality: what should we teach today? English for Specific Purposes, 15 (1), 37‐51.
Peršić, M. (2001) A research on the accomplished development level of the managerial
accounting in the Croatian hotel industry / Milena Peršić, Marino Turčić. 2001/ Tourism and hospitality management. Vol. 7 (2001), No. 1‐2
Sveiby, K.E. (1997), The Intangible Assets Monitor, Journal of Human Resource Costing and A University Press.
Uso Juan, E and Salazar Campillo, P (2002). Developing pragmatic competence in the EFL setting. The case of requests in tourism texts. Eetudio de linguistica inglesa aplicada. Valencia.
Zergollern‐Miletić, L. (2007). Writing English – The proficiency of Croatian students at the end of primary and secondary education. Faculty of humanities and social sciences, University of Zagreb. Vol. 8, br. 1.
Registration at Rimini Law Court no. 24 on 21st November, 2008